Privacy Policy
Your personal data and assets are our highest priority. We remain fully committed to their protection.
Nexflow Portluxe collects and stores data that is essential to your trading practice. Our Privacy Policy outlines how we collect and safeguard this information.
Our policy is grounded in the following core principles:
- To ensure complete transparency about how we collect and store your personal information:
We're committed to helping you understand how we collect and use your data, enabling you to make informed decisions. Our website follows clear guidelines and established processes for handling all data. This policy outlines the specific methods we use to ensure you have transparent and comprehensive information about data usage. You remain in control.
We're committed to keeping you informed promptly whenever we identify information you should know. Transparency is at the core of everything we do.
Our knowledgeable team is always available to address any questions you may have regarding our processes and compliance obligations under Canada law. Please feel free to reach out to us at: info@nexflow-portluxe.com
- We do not use your personal data for any purpose other than those described in our Privacy Policy.
We may process your personal data for several purposes, including enabling Nexflow Portluxe services to function properly, facilitating connections between trader-members and third-party trading platforms, and maintaining and improving our website functionality. We also process data as necessary to protect our legal rights, comply with regulatory and legal obligations, and support the administrative and business functions essential to delivering our Services to you.
To better serve you with services tailored to your preferences and needs, Nexflow Portluxe collects and uses personal data.
- To protect your personal data and safeguard your rights, you'll need access to essential tools:
You can contact us at any time to access, update, or delete your personal data. We also support requests to transfer your information to you or a third party of your choice. We're committed to helping you exercise your privacy rights and maintain control over your data.
- Safeguard Your Personal Information:
We maintain enterprise-grade security infrastructure with banking-level protections. While absolute security cannot be guaranteed, we remain committed to continuously enhancing our systems and strengthening our safeguards to achieve the highest possible standards.
We maintain a comprehensive privacy policy and employ industry-leading security measures to protect your information.
1. The Scope?
This policy outlines our procedures for collecting, processing, and sharing personal data.
Our policy terms apply to all identifiable individuals. This includes any natural person who can be identified, or has been identified, through data we hold, access, or process in combination with other information.
Data processing, as outlined in the Privacy Policy, encompasses the storage, management, and organization of your personal information.
We do not collect or solicit any information from individuals under the age of 18 and do not permit anyone under 18 to use our platform. If we discover any user account or information belonging to a person under 18, we will delete it immediately.
2. What personal information do we collect and store?
When you register with us, we collect personal information necessary to enable you to access our services. We may occasionally request additional personal data to verify account ownership and protect your account. To continuously improve our services and maintain the highest standards of quality, we collect and analyze data about how you use our platform, as well as information from our third-party partners.
3. You have no obligation to share your personal information with the company.
While providing your information is entirely optional, failing to do so may limit our ability to deliver services and could restrict your access to our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal information:
We do not collect personally identifiable information about you. However, we do collect non-identifying data such as your account activity, IP address, and access timestamps. To support maintenance, security, and customer service, we retain system crash reports, browser details, and device information associated with your account. Additionally, we track the language preference set on your account.
We collect and retain only the personal information you consent to share when connecting with third-party trading platforms through our service.
The personal information you've shared with third-party platforms may include your full name, address, phone number, and email address.
Why does the company require my personal data, and is it legal to collect it?
The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Canada.
We may only process and transmit your data in accordance with applicable laws in Canada. The following outlines our legal basis for doing so:
- By submitting your information, you consent to our collection, processing, and storage of your personal data. You also authorize us to transfer your data to relevant third-party trading platforms as needed. Your consent covers the processing of your personal information for the specified purposes outlined above.
- To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
- To meet our legal requirements, we process your data.
To learn more about our data processing practices, please don't hesitate to reach out to us via email.
Below, you'll find a comprehensive list of the specific uses of your personal data, along with the corresponding legal basis for each processing activity.
To enable digital trading services at your request, we may share your personal data with third-party platforms.
Your information may be shared with third-party companies solely at your request and at your discretion.
You have consented to allow the processing of your personal information for one or more purposes.
Please share the necessary information with us so we can quickly and effectively address your requests, concerns, and questions about our services.
To serve the company's legitimate interests or those of an authorized third party, personal data processing may be necessary.
To meet our legal and administrative obligations, we require the processing of your personal information.
To comply with our legal requirements, we must process certain personal data.
We collect anonymized personal data and usage information to enhance our services, including crash reporting diagnostics.
To protect the legitimate interests of our company and third-party service providers, we collect and retain personal data as necessary.
This measure helps protect against fraud and unauthorized use of our service.
We process and monitor your data to support business development, strategic planning, compliance oversight, and essential operational needs.
To protect the legitimate interests of our company and third-party service providers, we collect and store your personal data as necessary.
We use analytics and statistical insights to inform decision-making across our services and support strategic planning initiatives.
To protect the legitimate interests of our company and third-party service providers, we process and store personal data as necessary.
In accordance with applicable laws, regulations, and our terms of service, we may process personal data to protect the rights, assets, and interests of our company, our third-party service providers, and other stakeholders. Any such processing will be conducted only through necessary and established procedures.
To protect the company's legitimate interests and those of our service partners, we collect and retain your personal data as necessary.
6. Sharing Your Personal Data with Third Parties
To facilitate IP address management, user analytics, and related services, the company may share anonymized personal data with trusted third-party service providers.
At your request, we may share your personal data with third-party service providers. Their use of your information will be governed by their respective privacy policies. This may include various digital trading platforms.
To better serve our clients and continuously improve our offerings, we may share personal information with our affiliates and partner companies.
We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of our company and our partners.
In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legally compliant manner. This includes situations involving company mergers, restructuring, consolidations, or bankruptcy proceedings, as required by law.
Cookies and Third-Party Services
To enhance user analytics and support our advertising partners, we use cookies and similar tracking technologies in compliance with applicable laws and industry standards.
Cookies are small pieces of code stored on your device when you visit our website. They collect information about your browsing behavior, preferences, and usage patterns to personalize and enhance your experience. Cookies allow us to remember your settings and preferences, enabling us to tailor our services to your specific needs. We also use cookies for site analytics and statistical data collection to inform our strategic planning and improve our offerings.
Our website uses two primary types of cookies. Session cookies are temporary and exist only during your browsing session; they're automatically deleted when you close your browser. Persistent cookies, by contrast, remain stored on your device after your session ends. These cookies enable the site to recognize you as a returning visitor and enhance your overall user experience.
Types of cookies:
Cookies are used as necessary, in accordance with their intended purpose:
Essential Cookies Required
We use cookies to recognize you as a client and deliver personalized information, settings, and services tailored to your needs. Cookies also enhance your navigation experience and enable seamless access to our website.
We use cookies to enable your device to download and stream data, as well as to provide you with access to essential features and help you return to previously visited pages.
To provide a faster and more seamless experience, we use cookies to store and process certain personal information—such as your username and last login date—particularly when you request that we remember you at login.
Session cookies are automatically deleted when you close your web browser.
Functionality cookies
Cookies enable us to securely store your preferences and settings for immediate retrieval, and allow us to recognize you on subsequent visits to our website.
Persistent cookies remain active beyond your browsing session and continue until they expire.
Cookies for performance
To enhance our services, we use cookies to collect statistical data that helps us understand site performance and user behaviour.
All data collected through cookies is anonymous and cannot be linked to any individual.
Session cookies are automatically deleted when you close your browser, whereas persistent cookies remain active until they expire or you manually delete them.
Your cookies have been cleared or blocked
To delete or block cookies, adjust your browser settings using the links below for step-by-step instructions on the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Disabling cookies may prevent certain features and functionality from working as expected on this website.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy. Retention periods may be extended in accordance with applicable laws, regulations, and company policies.
Your personal data will be shared with third-party trading platforms at your request and discretion for a 12-month period. After this period expires, the data may continue to be shared for an additional 12 months, provided you grant your consent.
We regularly review all personal data to determine whether it remains necessary for our operations.
Data Transfers to Third Countries and International Organizations
When necessary to deliver services and maintain security, we may transfer your personal data to third countries and international organizations using comprehensive security protocols. We implement the highest standards of data protection to safeguard your information and ensure you retain full access to legal remedies and rights under all circumstances.
All residents within the European Economic Area (EEA) benefit from comprehensive data protection and privacy safeguards.
- All data transfers operate within the European Union's legal jurisdiction and comply with standard data protection requirements under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR")
- Any transfer of data between public entities or authorities is conducted in accordance with Article 46(2) and constitutes a legally binding and enforceable agreement.
- The European Commission's Standard Contractual Clauses, as established under Article 46(2)(c) of the GDPR, govern the conditions and procedures for international data transfers. These clauses ensure compliance with applicable data protection requirements. For more information, you can review the full text of the Standard Contractual Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For detailed information about the security measures we implement to protect your personal data during international transfers, please contact us at info@wealthwaydigital.uk
10. Protection of Personal Information
Your personal data is safeguarded using industry-leading technical and organizational measures that follow best-practice standards. These comprehensive protections are designed to prevent unauthorized access, accidental destruction, loss, or unauthorized modification of your information.
While we implement the highest standards of data protection as required by law, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Consequently, we are not liable for any disclosure or loss of personal data resulting from incidental, indirect, or consequential damages. This includes situations beyond our control, such as transmission errors, unauthorized third-party access, or similar unforeseen events.
When regulatory or legal authorities issue legally binding demands, we may be required to disclose your personal data to these bodies. Once your data is shared in response to such legal obligations, we cannot control how these authorities handle, store, or protect that information.
While we implement industry-standard security measures, data transmitted over the internet—including personal information—carries inherent risks and cannot be guaranteed as completely secure. The Company cannot provide absolute security assurances for any data transmitted online.
Third-Party Website Links
This website contains links to third-party applications and websites that are not affiliated with our company and operate independently. Please note that our privacy policy does not extend to these external sites. They maintain their own data collection practices and privacy procedures, and we are not responsible for their handling of personal information. We recommend reviewing their privacy policies before proceeding. Use these links at your own discretion.
Always review the privacy policy of any company or service before visiting their website and sharing personal information. Verify that their data collection, usage, and processing practices align with your preferences and priorities. Share any personal data directly with the service provider only.
12. Policy Amendments
We reserve the right to update or modify this policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be posted on our website and becomes effective immediately upon publication, unless otherwise specified.
Your Rights Regarding Personal Data
You maintain complete control and final authority over your personal data, including the ability to verify its accuracy, correct any errors, and choose whether to delete it or restrict how we process and use it.
On this page, residents of the European Economic Area will find relevant information tailored to their needs:
Your personal data is protected under the rights outlined herein. You may exercise these rights immediately by sending an email to the address provided below.
Accessing Your Rights
You may access your personal data at any time to verify its accuracy. All information we process about you is accessible and verifiable upon request.
You have the right to request your personal data at any time for verification purposes, and we will provide it to you in electronic format. If you request additional copies beyond the first one provided, a reasonable fee may apply.
The legal rights granted and privacy protections outlined in our policy shall not violate the rights of third parties. We reserve the right to restrict or deny access to personal data where such access would infringe upon the rights and freedoms of others.
Right to Correct Inaccuracies
You or the Company may correct any errors or omissions in your personal data to ensure accurate processing.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in violation of applicable laws. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw your consent to our data processing activities, even where such processing is lawful and serves our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.
The right to deletion may be limited where legal obligations under EU law or member state legislation apply, or where data is necessary to exercise or defend legal claims.
Right to Restrict Data Processing
You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.
When you request that your personal data usage be restricted, it will be deleted except under the following circumstances: 1) where applicable EU or Member State law prohibits deletion. 2) With your consent, if retention is necessary for establishing, exercising, or defending legal claims. 3) To protect the rights of another individual.
Your Right to Data Portability
You have the right to access and review any personal data you have provided, provided that you consented to its collection and that it is processed by automated systems.
You have the right to request that we transfer your personal data to another company or organization, provided it is technically feasible. This request does not affect your right to deletion or limit your data protections. However, we cannot fulfill this request if doing so would infringe upon the rights or freedoms of another individual.
Right to Challenge Data Processing
While the Company has the right to pursue its legitimate interests or those of a third-party service provider, you may object to the processing of your personal data and request that it stop. However, this right does not apply when there is a compelling legal reason to continue processing—such as to defend against or pursue legal claims. In such circumstances, we may continue processing your personal data as necessary.
You may withdraw your consent at any time and request that your personal data not be used for direct marketing purposes.
Right to Withdraw or Decline Your Consent
You may withdraw your consent to our processing of your personal data at any time, effective immediately where feasible. Please note that this withdrawal does not apply retroactively to any processing that occurred before you submitted your withdrawal request.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.
If you believe your rights and freedoms have been violated in connection with the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities to address such concerns. You have the right to lodge a complaint with these authorities.
Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.
When you submit a request for access to your personal data and how we process it, we will provide the information you've requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and complexity of your request. Should an extension be necessary, we will notify you within one month of receiving your request.
Requested information will be provided to you electronically at no cost, unless prohibited by law or the conditions outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are frivolous, excessive, or repetitive in nature.
To ensure the security of your personal information and comply with data protection regulations, we may request additional identity verification if we have any reasonable concerns about the legitimacy of your personal data request.